Advances in Electronic Marketing

الغلاف الأمامي
Idea Group Inc (IGI), 01‏/01‏/2005 - 318 من الصفحات
There are many challenges facing organizations today as they incorporate electronic marketing methods into their strategy. Advances in Electronic Marketing examines these challenges within three major themes: the global environment, the strategic/technological realm, and the buyer behavior of online consumers. Each chapter raises important issues, practical applications, and relevant solutions for the electronic marketer. Advances in Electronic Marketing not only addresses Internet marketing and the World Wide Web, but also other electronic marketing tools, such as geographic information systems, database marketing, and mobile advertising. This book provides researchers and practitioners with an updated source of knowledge on electronic marketing methods.

من داخل الكتاب

المحتوى

Comparing B2B and B2C Customers
1
Chapter II Unlocking ECustomer Loyalty
28
The Interaction of Product Consumer and Retailer Factors
45
Understanding Internet Confidence and the Implications for Customer Relationship Management
67
EMarketing Strategy
83
Framework and Managerial Insights
84
The Concept and the Challenges
103
The Use of Surprise
122
Chapter X Developing Brand Assets with Wireless Devices
175
Chapter XI Geographic Information Systems GIS in EMarketing
193
EMarketing Legal Challenges
210
Chapter XIII Regulatory and Marketing Challenges Between the US and EU for Online Markets
229
Chapter XIV Modeling the Effects of Attitudes Toward Advertising on the Internet
247
A Model of Successful Marketing on the Internet
270
Chapter XVI An Online Consumer Purchase Decision Cycle
287
Glossary
300

Chapter VIII Retailer Use of PermissionBased Mobile Advertising
139
Technology for EMarketing
156
Chapter IX Integrating InternetDatabase Marketing for CRM
157
About the Authors
304
Index
315
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