Management of Human Service ProgramsBrooks/Cole, 2001 - 346 من الصفحات Covering the most important issues facing managers and administrators in human service agencies in the 21st Century, this thoroughly updated and revised edition is the most current text on the market. The authors provide an overview of the managerial and leadership functions that a successful manager or administrator in the human services needs to understand. Practical in its approach, the book introduces students to the theory and practice of managerial and leadership functions and provides important guidelines for working within agencies. This text is useful for readers already in the workforce as managers and administrators, as well as for students who will be entering human service agencies. |
من داخل الكتاب
الصفحة 329
... Reinventing Texas government . Austin : University of Texas Press . Lepsinger , R. , & Lucia , A. ( 1997 ) . The art and science of 360 ° feedback . San Francisco : Jossey - Bass . McCauley , C. , Moxley , R. , & Van Velsor , E. ( Eds ...
... Reinventing Texas government . Austin : University of Texas Press . Lepsinger , R. , & Lucia , A. ( 1997 ) . The art and science of 360 ° feedback . San Francisco : Jossey - Bass . McCauley , C. , Moxley , R. , & Van Velsor , E. ( Eds ...
المحتوى
CHAPTER | 2 |
Facing | 3 |
The Domains of Human Service Organizations | 8 |
حقوق النشر | |
47 من الأقسام الأخرى غير ظاهرة
عبارات ومصطلحات مألوفة
accomplish activities Administration in Social affirmative action agency's analysis approach behavior budget burnout business process reengineering Chapter clients collaboration competence concern consultants contingency theory costs counselors criteria culture decision discussed effective employees ensure environment environmental scan evaluation example expectations factors feedback fifth discipline functions funding sources human resources human service agencies human service manager human service organizations human service professionals human service programs human service workers identify implementation important individual information system involved Jossey-Bass leaders leadership Management by Objectives managerial Mary Parker Follett measures ment methods motivation NASW Press organization's organizational culture organizational learning outcomes participation participative decision performance performance appraisal planning process problems relevant responsibility rewards role service delivery service providers skills specific staff stakeholders strategic planning structure supervision supervisor task theory tion total quality management values vision