Harvard Business Essentials: NegotiationHarvard Business Press, 2003 - 170 من الصفحات Negotiation-whether hammering out a great job offer, settling a dispute with a client, drafting a contract, or making trade-offs between business units-is both a necessary and challenging aspect of business life. In the business world, confident negotiators are always in high demand. Bringing a difficult negotiation to a successful conclusion can be one of the most exhilarating-and valuable-aspects of business today. Packed with practical advice and handy tools, Negotiation will help any manager sharpen skills and yield a sizable payoff. Contents include: Plus, readers can access free interactive tools on the Harvard Business Essentials companion web site. Series Adviser: Michael Watkins Associate Professor Michael Watkins does research on negotiation and leadership. He is the coauthor of Right From the Start: Taking Charge in a New Leadership Role (HBS Press, 1999) and the author of Taking Charge in Your New Leadership Role: A Workbook (HBS Publishing, 2001), both of which examine how new leaders coming into senior management positions should spend their first six months on the job. Harvard Business Essentials |
المحتوى
Multiple Phases and Multiple Parties | 9 |
Preparation | 29 |
Shore Up Your BATNA | 35 |
Alter the Process in Your Favor | 41 |
Making a Good Start | 48 |
Tactics for Integrative Negotiations | 57 |
Frequently Asked Tactical Questions | 69 |
6 | 79 |
Summing | 93 |
When Relationships Matter | 109 |
Negotiating for Others | 121 |
Summing Up | 127 |
Useful Implementation Tools | 143 |
Notes | 151 |
For Further Reading | 159 |
165 | |